Ticketing Account Executive
Application Directions:
- Email a 1-page resume and a 1-page cover letter to: [email protected]
- Cover letter must include detailed interest in this role
- Subject of email should be – ATTN: HR Director – First/Last Name
*Applicants who are unable to follow directions closely may not be considered
Company:
Future Legends LLC, located in Windsor, Colorado is the premier destination for sports and events. Opening in phases between 2022 and 2024, Future Legends will be a state-of-the-art indoor/outdoor multi-sport, training, and events facility that will make a positive impact on the local community and surrounding area as well as nationally. It is designed to host guests for national, regional and local sports tournaments, events, leagues, and more for players and audiences of all ages and skill levels. With two professional sports teams, a professional stadium, two nationally flagged hotels, dozens of diamonds and multi-purpose fields, an eSports arena, lodging, a 64-team dormitory, retail, restaurants, and much more, the future of sports is here.
Position Summary:
If you’re someone with a knack for sales, a passion for delivering exceptional customer service, and a desire to shape unforgettable live event experiences, then we want to hear from you! As the Account Executive in our dynamic ticketing department, you’ll be at the forefront of cultivating client relationships and elevating the overall enjoyment of our patrons in an exhilarating environment. Apply now and be part of the excitement!
Key Areas of Responsibility, Job Metrics and Competencies:
– Ticket Tailor: Sell, promote, and market tickets for all 3 Future Legends Teams including: Season tickets, Mini Plans, Flex Packs, Group tickets, and single game tickets.
– Connection Cultivator: Acquire new customers/clients through cold calls, emails, and in-person visits.
– Relationship Builder: Communicate effectively and build strong relationships with past and new customers to promote renewals.
– Customer Advocate: Provide excellent customer service for current and future customers with ticket issues and questions.
– Goal Achiever: Meet and exceed sales goals.
– Positive Influence: Promote a positive sales culture within the office.
– Networking Pro: Network, prospect, and create new sales opportunities when and wherever possible.
– Attendance Architect: Use creativity to come up with new ways to promote attendance.
– Tech Savvy: Effectively and efficiently navigate current ticketing software.
– Game Day Ambassador: Act as liaison and point of contact for customers/clients on game days.
– Versatility Virtuoso: Be able to enthusiastically take on other duties as assigned.
Minimum Qualifications and Essential Functions:
Education: Bachelor’s Degree or current pursuit of a bachelor’s degree preferred.
Experience:
o Sales Experience
o Customer Service Experience
o Experience in processing, prospecting, and sales within the professional sports industry (preferred)
Availability: Ability and willingness to work nights and weekends (required)
Skills/Competencies:
Our ideal candidate possesses the following qualities:
– Customer Service: Exceptional ability to deliver outstanding service and satisfaction to clients.
– Communication Skills: Strong and effective verbal and written communication abilities.
– Detail-Oriented: Meticulous attention to detail in all tasks and projects.
– Organizational Skills: Highly organized with a systematic approach to tasks and responsibilities.
– Time-Management Skills: Excellent skills in prioritizing and managing time efficiently.
– Result-Driven: Demonstrated competitiveness and drive to achieve and exceed goals.
– Teamwork: Collaborative team player with a proactive and positive approach.
Compensation/Perks:
- Compensation ($30,000/year plus commission)
- Paid Time Off (Sick Leave / Vacation Days)
- Health/Dental/ Vision opportunities
- Regular team events (lunches, sporting events, outings, etc.)
- Employee Discount (food and beverage, events, merchandise, etc.)
***Future Legends Complex LLC. is an equal opportunity employer. Future Legends LLC does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations***